Government Payment Flow Diagnostic - Zambia

This diagnostic was carried out by the MM4P, in collaboration with the Zambian Ministry of Finance, in order to map the landscape of payments of the Government of the Republic of Zambia and to identify which payments are made in cash and what proportion is digitized. The diagnostic used a methodology designed for the Better Than Cash Alliance that has been used in five other countries.

More than 115 interviewees from 22 organizations, comprising regulators, ministries, government agencies and private-sector stakeholders, were consulted during the period of data collection between August and December 2016.