Digital Financial Services

Digital Financial Services

Mar 21, 2017

This diagnostic was carried out by the MM4P, in collaboration with the Zambian Ministry of Finance, in order to map the landscape of payments of the Government of the Republic of Zambia and to identify which payments are made in cash and what proportion is digitized. The diagnostic used a methodology designed for the Better Than Cash Alliance that has been used in five other countries.

Mar 21, 2017

The process for this diagnostic was carried out by the MM4P programme, in collaboration with the Zambian Ministry of Finance,, in order to map the landscape of payments by the Government of the Republic of Zambia and to identify which payments are made in cash and what proportion is digitized. The diagnostic used a methodology designed for the Better Than Cash Alliance that has been used in five other countries.

Feb 22, 2017

A tool for analysing the regulatory frameworks for digital financial services (DFS) in emerging markets.

 

Jan 10, 2017
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Lusaka, ZAMBIA

Understanding your customer is the key to any successful marketing venture. However, too often, products are designed with little knowledge of end users. In this blog post, we describe how human-centered design and iterative testing can support DFS providers in their efforts to improve customer experience and develop products and services that are aligned with customers’ needs.

Mar 02, 2017
Brussels, BELGIUM

There has been a lot of “buzz” in the past five years around how human-centered design (HCD) and customer centricity can make digital finance more inclusive.

Dec 23, 2016
Lilongwe, Malawi

The Reserve Bank of Malawi, Women’s World Banking and NBS Bank are hosting a FREE webinar on Tuesday, January 17, 2017 at 9 AM EST, 4 PM CAT. The webinar will examine promising approaches and lessons learned as regulators and financial institutions work together to create accessible and profitable financial access for women.

Oct 24, 2016
Kampala, UGANDA

Globally, there are 1.1 billion economically active but low-income women.[1] What this means for digital financial service (DFS) providers is that there is a huge potential market of women DFS customers that remains largely untapped. When it comes to DFS, it turns out that what is good for women is good for everyone.

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