You don't need to understand the language to love this commercial (below) for UNCDF/MicroLead partner NBS Bank's Papufi savings account. NBS Bank became the first bank in Malawi to provide a savings account which is transactional immediately and where the customer is not required to fill out any forms. All account opening information is collected electronically by the sales team in the field. The Papufi account has resulted in customers demanding other banks enable the opening of accounts in local market areas or customers’ homes, where it is more convenient.
In April 2016, as part of MicroLead’s knowledge-sharing mandate, UNCDF’s MicroLead partner NBS Bank hosted nine financial institutions from around Africa to understand NBS Bank's downscaling strategy in Malawi. Specifically, how is NBS Bank expanding savings services to low income, rural women through its agent network?
Representatives from Sofipe and FCPB from Burkina Faso, Alide, Alafia and CPEC from Benin, SASL from Ghana, CEC from Cameroon, MCBL from Tanzania, Ugafode from Uganda, and Freedom from Hunger USA attended the two-day visit.