This guide is intended for FSPs seeking the following:
- A low-cost method to sample clients and other stakeholders;
- A management tool for identifying low-performance areas within the organization and for prioritizing solutions; and,
- A systematic and reliable method for collecting data to monitor and evaluate social performance indicators—such as poverty outreach, poverty status, health, and education levels.
In order to make best use of this guide, users should be comfortable with quantitative surveys for data collection and basic calculations using Microsoft Office Excel.